We value every purchase and do our best to ensure you receive your items as quickly as possible. To guarantee that an item reaches you when expected, please read the shipping information below. If you have any additional questions, please contact us at firstname.lastname@example.org.
Our products are carefully secured and packaged to ensure items are not damaged or broken in shipping. Please allow up to 5 business days for processing standard shipping orders prior to shipping. To keep shipping costs down, all of our products are shipped in the most economical way possible. Depending on the size of your purchase, this can range from 2-7 days before you receive your product after it leaves our studio.Once shipped, you will receive a Shipment Confirmation email with a tracking number. Orders may be split across multiple shipments, and items ordered together may not be shipped on the same day.
We do not ship on Saturdays, Sundays and/or nationally observed US holidays. Items ordered on Friday after 3PM EST, as well as items ordered Saturday and Sunday, will be processed the following Monday.
We primarily ship through USPS, UPS and FedEx. We ship to all US territories and APO/FPO/DPO addresses. Orders shipped to PO Boxes are sent via First-Class Mail, USPS Priority Mail, and UPS SurePost. Unfortunately, we cannot offer express and/or overnight shipping for these locations.
FREE LOCAL DELIVERY
Free local delivery applies to those living in Michigan in Macomb, Oakland or Wayne county. Because we take so much care in packing our arrangements securely, any order outside of these counties will pay a flat rate shipping cost dependent upon the size of the item ordered.
We understand that sometimes you may need an item quickly. In this event, please contact us at email@example.com or by calling 248-602-3733 and we will do everything we can to make special arrangements for you.
If customs charges occur please note that you, the buyer, are 100% responsible for the fees. We, the seller, are not responsible for customs charges. Please note that international orders can take up to 4 weeks to arrive after they are shipped since all orders must pass through customs and the time frame that this takes is completely out of our hands. For international orders, if your package is unclaimed and returned back to us, we may refund the amount of the products, but the shipping cost will not be refunded.
Michigan customers pay 6% sales tax at the time of checkout. Users are responsible for all sales taxes and other taxes on merchandise shipped to other states.